Learn about our cancellation policy, refunds, and how to cancel a booking on IZHUB.
At IZHUB, we understand that plans can change. Our cancellation policy is designed to be fair to both customers and service providers.
You can cancel your booking for free up to 24 hours before the scheduled service time. You will receive a full refund of your payment.
Cancellations made less than 24 hours before the scheduled service time will incure a cancellation fee of 50% of the service price.
If you fail to show up for a scheduled service without cancelling, you will be charged the full service price.
You can cancel a booking through your IZHUB account by following these steps:
Log in to your IZHUB account
Go to My Bookings in your account dashboard
Find the booking you wish to cancel
Click the Cancel Booking button
Select a reason for cancellation (optional)
Confirm your cancellation
If you have any questions about our cancellation policy or need assistance with cancelling a booking, our support team is here to help.
Contact Support